Click the button below to submit an online bylaw complaint.
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Click the button below to submit an online bylaw complaint.
Cardston Municipal Enforcement Services is currently made up of one full time permanent Community Peace Officer Level 1. Municipal Enforcement will strive to provide the Town of Cardston citizens with accountable, professional, and integral enforcement services.
The department will provide both Provincial and Municipal level services. All of the Town of Cardston bylaws will be enforced along with the following list of provincial legislation.
• Traffic Safety Act
• Gaming, Liquor and Cannabis Act
• Trespass to Premises Act
• Petty Trespass Act
• Tobacco and Smoking Reduction Act
• Provincial Offences and Procedures Act
• Environmental Enhancement and Protection Act
• Animal Protection Act
• Dangerous Dogs Act
The above Provincial legislation will be enforced by the departments Community Peace Officer Level 1. The CPO is appointed by the Province of Alberta pursuant to the Peace Officer Act. For more information on the authorities carried by the CPO, please visit the Alberta Justice and Solicitor General webpage.
Filing a complaint with Municipal Enforcement:
There are several different ways to contact Municipal Enforcement:
1. Phone: To speak with an officer on the phone, please call (403) 653-5045.
2. Online Reporting: Click the button at the top of this page.
Municipal Enforcement Headquarters
67 3 Avenue West (Po Box 280),
Phone: (403) 653-5045
After 5:00 p.m., call the RCMP complaint line:
For information on panhandling and what to do when approached by panhandlers, please visit the food fund page:
If you receive a Municipal Bylaw Tag, you must personally attend the Town of Cardston, located at 67 3 Avenue West and your payment will be accepted at the front desk. Please note that the Town of Cardston does not accept ticket payment via the mail. The payment due date for a Bylaw Ticket is thirty (30) days from the date of issue.
If you have received a Provincial Violation Ticket, you can pay your fine online at www.finepayment.gov.ab.ca, in person at any Provincial Court House, or in person at any Alberta registry office, including Chaparral Licensing and Registry, located at 295 Main Street. Payment for any Provincial Violation Ticket is due by the court date identified on the face of the ticket.
All animals in the Town of Cardston are required to be on a leash or similar device (excluding electronic leashes), any time the animal is off the property of the owner. Any animal not on a leash is considered to be running at large and the owner or person in care and control of the animal could be prosecuted.
If you notice a stray animal in your neighbourhood you can do any of the following to ensure the animal is taken to a safe location;
If your dog or cat has been captured or impounded by Cardston Municipal Enforcement it will be taken immediately and held at the Cardston Pound. Therefore if you have lost your pet, you should immediately contact Municipal Enforcement. When attempting to claim an animal you will be asked to first attend the Town of Cardston at 67 3 Avenue West to complete a claim form and pay any applicable fees relating to the impounding and boarding of the animal.
The Community Peace Officer will investigate all claims of animal cruelty or complaints of animals in distress. Should you have any concerns relating to the distress of any animal, please contact us immediately.
For more information on cruelty to animals, please visit Alberta Society for the Prevention of Cruelty to Animals (Alberta SPCA) website.
Parking throughout the downtown area is entirely angle parking, and therefore some people will drive across the center line to park on the opposite side of the street. This action is illegal pursuant to the Traffic Safety Act.
School zones are in effect from the beginning of September until the end of June the following year, and are usually in effect from 7:30 am until 4:30 pm.
The Town of Cardston has many Playground zones throughout, all of which are identified at the beginning and end of the zone with a sign. Playground zones are in effect from 8:30 am until one hour after sunset.
The speed limits for both School and Playground Zones are 30 Kilometers per hour ( kp/h).
Street parking within the Town of Cardston is free! Although you may park a vehicle anywhere on the street, that vehicle must bear current registration and be insured to be on a public roadway. A vehicle must also move every 72 hours, or it may be considered to be abandoned under the Traffic Safety Act.
Please take note of any signs in the area, as some areas are specific to certain parking, and may also deny public parking. These areas include fire lanes, emergency egress routes, angle parking only areas, and no parking zones. Please take note that parking throughout the entire downtown area is angle parking.
If a vehicle is parked on your private property and you are the property owner, or the property's representative, you have the authority to have the vehicle removed by contacting a towing company. You may contact Municipal Enforcement to have a Peace Officer attend your property to see if we can locate the vehicle owner and ensure the vehicle is not stolen. However, a Peace Officer will not tow the vehicle from your property as we are not the owners or representatives of the property.
Q. What is a Peace Officer?
A. A Peace Officer is appointed by the Alberta Ministry of Justice and Solicitor General, but is employed by the Town of Cardston to enforce Municipal Bylaws and select Provincial Legislation.
Q. What is the different between a Peace Officer and a Bylaw Officer?
A. A Bylaw Officer has only the authority set out by the Town of Cardston, and may only enforce and detain, for the purpose of investigating contraventions of the Town of Cardston bylaws. A Peace Officer has a higher level of authority to enforce, detain, and arrest, for the purpose of investigation of Provincial Legislation.
Q. There is a vehicle parked on the street in front of my residence. The vehicle is not blocking my driveway but it is annoying because the owner always parks their vehicle there. What should I do?
A. Although this may be frustrating, unfortunately you as a resident do not own the town street. People may park in front of your residence, so long as there is no contravention of a bylaw.
Q. Can I make an anonymous complaint?
A. No you cannot. Unfortunately Municipal Enforcement does not accept anonymous complaints, and will not investigate complaints with missing contact information. Any complaint made with Municipal Enforcement must be accompanied by the complainant’s full name, date of birth, and address (mailing and physical). This will allow for the best and most efficient investigative process possible, and hopefully creating a faster outcome for the complainant.
Q. Does my personal information get released to the person I am complaining about?
A. As a general rule your information will not be released to the Subject of Complaint. However there are two exceptions to this rule. If you are required to attend court as a result of your complaint, we are legally obligated to disclose all of the information to the defendant. Or if someone makes an application under the Freedom of Information and Protection of Privacy Act, we may be required to release your information.
Q. Can an officer enter onto my property without a warrant?
A. Yes an officer may enter onto your property without a warrant to investigate a complaint, as set out in legislation and case law. However an officer may not enter into a dwelling house without having first receiving consent from an owner or a person in charge of the dwelling. When applicable, Peace Officers will first attempt to contact an owner or person in control of a property, prior to visiting.
Q. Can I be arrested by a Peace Officer?
A. Yes, Peace Officers have powers of arrest pursuant to the legislation identified on their individual appointments.
Most motor vehicle thefts are crimes of opportunity, passers by will notice something in your car and check your door to see if it's locked. If it is not, it takes them two second to pop you door open, grab what they want, then take off. Always lock your doors, and don't leave anything in plain sight in your vehicle that may temp a burglar.
What is Environmental Design? Some homes are more attractive to burglars than others because they make it easier for them to get away with committing crime. A dark home with few windows and no fence will be more attractive for a burglar than a fully fenced home with security lights, big windows, clear sightlines and a security system. Environmental design is all about making your home less appealing to a burglar.
One of the most common access points for burglars to enter your home is through the garage door, often by using a trick with a wire coat hanger to unlock your door using the emergency release on your door opener. Securing the release with a zip tie can prevent this from happening.
Dogs are required to be on-leash at all times in the Town of Cardston, there are no areas in Town with the exception of the fenced dog park South of the pool where dogs are permitted to be off-leash. Leashes must be no longer than 2m meters in length.